Are Mercedes-Benz Cars Reliable?
With reliability being a major aspect to consider when searching for your next vehicle, Kollective Auto Group is here to highlight a number of J.D. Power awards Mercedes-Benz has won over the past several years.
J.D. Power Performance Award
J.D. Power Performance ratings and awards are based on the driving experience feedback of verified car owners who have owned their vehicle for 90 days. This rating includes their opinions of the engine, transmission, driving dynamics, seat comfort, usability of technology, feel of safety and visibility.
- 2022 Highest Performance for Small Premium SUVs: 2022 Mercedes-Benz GLA
- 2022 Highest Performance for Large Premium Cars: 2022 Mercedes-Benz EQS
- 2019 Highest Performance for Compact Premium Cars: 2019 Mercedes-Benz C-Class
J.D. Power Dependability Award
Dependability ratings and awards measure reliability based on the responses from more than 80,000 verified owners of 3-year-old vehicles annually. This rating focuses on the type and number of problems owners experienced during the preceding 12 months with their 3-year-old vehicle.
- 2021 Highest Dependability for Small Premium SUVs: 2018 Mercedes-Benz GLA
- 2020 Highest Dependability for Small Premium SUVs: 2017 Mercedes-Benz GLA
J.D. Power Quality Award
J.D. Power Quality ratings and awards are based on feedback of verified car owners who have owned or leased their new car for 90 days. This rating focuses on problems experienced by verified owners and has been shown over the years to be an excellent predictor of long-term durability.
The 2019 Mercedes-Benz CLS won the award for Highest Quality for Midsize Premium Cars that same year.
When considering the reliability of luxury vehicles, Mercedes-Benz presents a competitive option. While Mercedes-Benz might not claim the top spot in current reliability rankings, it consistently proves to be a robust choice.According to a study by J.D. Power, the brand sits comfortably in the middle range for reliability. During the initial three years of ownership, Mercedes-Benz vehicles typically experience around 195 repair issues per 100 vehicles. This figure is slightly above the industry standard, which is 192 repair issues per 100 vehicles.
For those in the market for a luxury car, it’s reassuring to know that Mercedes-Benz fares better than several of its high-end rivals. For example, it scores more favorably than Audi, Jaguar, Acura, and Volvo, each of which records higher frequency of repairs. Overall, while improving reliability is a reasonable goal for any automaker, Mercedes-Benz stands as a solid contender among luxury brands.
Are Mercedes-Benz Vehicles Suitable for Families?
When considering a family vehicle, reliability, comfort, and versatile features are top priorities—and Mercedes-Benz delivers on all fronts. Several models within the lineup stand out as family-friendly options, blending safety, practicality, and advanced technology.
- E-Class Sedan: With its spacious interior and reputation for long-term durability, the E-Class sedan is a staple for families seeking a blend of luxury and function. Ample trunk space and advanced safety innovations make it a strong candidate for daily commutes and weekend getaways alike.
- C-Class: Known for consistent reliability across both new and pre-owned models, the C-Class appeals to families looking for dependable transportation without sacrificing comfort. Its refined ride quality and suite of driver assistance features further enhance peace of mind.
- GLA SUV: If versatility is at the top of your list, the GLA SUV provides ample cargo space and flexible seating in a compact footprint. Its high safety ratings and user-friendly infotainment system add to its appeal for families on the go.
Overall, the Mercedes-Benz lineup offers several models that are well-suited for family life. Whether you prioritize advanced safety features, roomy interiors, or proven dependability, there’s a Mercedes-Benz option to meet the needs of today’s busy households.
Shop for a New or Used Mercedes-Benz with Kollective
If you have any questions about any Mercedes-Benz models available in our inventory, contact us online. On behalf of Bill Berardino and the entire Kollective Auto Group team, we hope to see you at one of your Mercedes-Benz dealerships soon!