Are Mercedes-Benz Cars Reliable?


Front and side view of the 2019 Mercedes-Benz C-Class


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With reliability being a major aspect to consider when searching for your next vehicle, Kollective Auto Group is here to highlight a number of J.D. Power awards Mercedes-Benz has won over the past several years.

J.D. Power Performance Award

J.D. Power Performance ratings and awards are based on the driving experience feedback of verified car owners who have owned their vehicle for 90 days. This rating includes their opinions of the engine, transmission, driving dynamics, seat comfort, usability of technology, feel of safety and visibility.

  • 2022 Highest Performance for Small Premium SUVs: 2022 Mercedes-Benz GLA
  • 2022 Highest Performance for Large Premium Cars: 2022 Mercedes-Benz EQS
  • 2019 Highest Performance for Compact Premium Cars: 2019 Mercedes-Benz C-Class

J.D. Power Dependability Award

Dependability ratings and awards measure reliability based on the responses from more than 80,000 verified owners of 3-year-old vehicles annually. This rating focuses on the type and number of problems owners experienced during the preceding 12 months with their 3-year-old vehicle.

  • 2021 Highest Dependability for Small Premium SUVs: 2018 Mercedes-Benz GLA
  • 2020 Highest Dependability for Small Premium SUVs: 2017 Mercedes-Benz GLA

J.D. Power Quality Award

J.D. Power Quality ratings and awards are based on feedback of verified car owners who have owned or leased their new car for 90 days. This rating focuses on problems experienced by verified owners and has been shown over the years to be an excellent predictor of long-term durability.

The 2019 Mercedes-Benz CLS won the award for Highest Quality for Midsize Premium Cars that same year.

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If you have any questions about any Mercedes-Benz models available in our inventory, contact us online. On behalf of Bill Berardino and the entire Kollective Auto Group team, we hope to see you at one of your Mercedes-Benz dealerships soon!


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